Help Center
Welcome to Seasonal Crochet Help Center. How can we help you?

How can I buy your pattern?/ How can I check out?

My credit card information is correct but keeps getting declined.

Why was my credit card charged when my order was declined?

What is the refund policy if the pattern doesn't meet my expectation?

Do I need to pay taxes and fees for purchasing your pattern?

How can I get help with one of your patterns?

Can I sell something I made using one of your patterns?

How do I know if a pattern is too difficult for me (pattern skill ratings)?

You have a pattern that I would like in a different size - why can't you provide it?

Can I change the needle size (or hook size) and make a pattern larger or smaller?

How do I convert a crochet pattern to knit (or vice versa)?

Are your patterns available in paper versions?

Can I get a preview of the pattern before purchasing?

Are the instructions clear and easy to follow?

Will I understand the instructions if English is not my first language?

What kind of yarn and crochet hook do I need for this pattern?

I can't find what I'm looking for in the Help Center, how can I contact support directly?

How do I unsubscribe from the newsletter?

I signed up for the newsletter and I'm not receiving it.

I can't see images in the newsletter. What can I do to fix this?

How do I join your affiliate program?

How do I keep yarn from unraveling when I use it for fringe?

How to Knot Fringe

Felting Techniques for Crochet

What size hook should I use?